Confidentiality Publisoft is committed to protect and keep in full confidentiality any personal information that an individual communicates through its Web site, www.publisoft.com Publisoft uses visitor Web site IP address to help diagnose problems with our server, and to administer our Web site. www.publisoft.com uses order forms for Users to request information, products, and services. Contact information from the order form is used to send orders and information about our company to our Users. The User's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future communications by electronic mail. Information is only recorded when an individual gives consent, and is protected by the most secure tools in the industry. We fully subscribe to the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (CAN/CSA - Q830-06). Accuracy Personal information recorded on the Publisoft Web site will be as accurate, complete, and up-to-date as it was when submitted by the Web site user and will be kept up to date accordingly. Consent to use Both the knowledge and consent of the customer are required for the collection, use, or disclosure of customer information, except where inappropriate. By using forms on this Web site, the user implicitly agrees to such consent Use of information Any information collected on the Publisoft Web site is never rented, sold, given, or used by another other third party. 'Cookies' Cookies are used by Publisoft to improve functionality and in some cases, to provide visitors with a customized online experience. Other Sites This site contains links to other sites. Publisoft is not responsible for the privacy practices or the content of such Web sites. Publisoft makes no representations whatsoever about any other Web sites you may access through Publisoft. Publisoft does not endorse or accept any responsibility for the content or the use of such other Web sites. Users are hereby advised to take the proper precautions to protect themselves before divulging any information whatsoever to any other third party. Access to personal information Any individual with sufficient identification can consult the information we may have about them and can request that this information be destroyed. Security The best security practices and applications in the industry are used to assure that any personal information Publisoft may have collected on its Web site is kept confidential. Responsibility Publisoft manages the personal information it keeps according to the highest ethical standards possible. No individual's name or personal information is shared with any third party. Employees, sub-contractors and suppliers that require access to this information are, through contract, bound to the same conditions. End of operations In the event that a third party acquires in whole or in part Publisoft's assets, these assets could include our databases, customers and prospects list. If such an event were to occur, the acquirer would have to respect the spirit and the letter of our confidentiality policy. Limitation of Liability Complete confidentiality and security is not yet possible on the Internet - which is subject to interception, loss, and alteration. You acknowledge and agree that Publisoft Inc., its affiliates, and related companies shall not be responsible for any damages you may suffer as a result of the transmission of confidential or sensitive information over the Internet, and that all such communications will be at your own risk. Publisoft owns and retains the copyrights to all documents found on this Web site. Unless otherwise authorized in writing by Publisoft, no one is allowed to reproduce, in whole or in part, any information found on this Web site. Publisoft makes no representations about the suitability of the information contained in the documents and related graphics published on this Web site for any purpose. All such documents and related graphics are provided "as is". Publisoft hereby disclaims all warranties and conditions with regards to this information. The documents and related graphics published on this Web site could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Publisoft reserves the right to modify or amend this statement at any time and for any reason. Nothing in this statement is intended to create a contract or agreement between Publisoft and any user visiting this Web site or providing identifying information in any form. Contacting Publisoft If you have any questions about this privacy and confidentiality policy, the business practices of PUBLISOFT or this Web site, contact: User Relations, PUBLISOFT Inc., 7900 Taschereau Blvd. Unit B-210 Brossard QC Canada J4X 1C2 marketing@publisoft.com